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On one of our PCs, we have a Symantec Desktop Encryption installation that is doing anything we don’t want it to. Even though the messaging functions were all unchecked and disabled, it will search Outlook e-mails. When I turned them back on, the Outlook 2013 client slowed down and became unresponsive. We eventually unchecked everything, and I had to disable PGPTray via MSCONFIG and disable the PGPTray from beginning. What I want this software to do is just encrypt e-mails, and I want it to be totally hands-off when it comes to scanning them. For the time being, I’ve fixed it, but I’m open to more feedback if anyone has any. Please accept my sincere gratitude. The SDE update is 10.4 and the operating system is Windows 7 64-bit.
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Following this article (http://www.symantec.com/business/support/index?pag…), I’m currently migrating users to a new PGP server. With the exception of the requirement to change the bootguard screen from a simple pass-only screen to a comprehensive screen that asks for username, password, and domain, the migration is going well.
I noticed the “Disk Encryption” option, but it appears that it only encrypts your entire hard drive. This will not be my first option because I just want to use 30 GB for my virtual drive.
Each when a public key is loaded onto the server and requires approval or validation, an email should be sent to the administrator. Depending on how the mechanism is set up, public users who send their public keys to the server must wait for admin approval. There is currently no way for the administrator to be notified automatically when new keys are waiting for approval.
I’m trying to update about 200 laptops from Windows XP to Windows 7 using Microsoft Systems Center Configuration Manager 2012 in as much detail as possible. I’m having trouble with the task sequence failing as it attempts to format the drive after copying the user profiles in WinPE. Does anyone have any suggestions for how to simplify the cleaning process?
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When it comes to submitting tickets, most users are very descriptive. It’s when they just send me an email with the subject line “Can you stop by when you have a chance?” and nothing else. What are you stopping by for? What about a cup of tea?
My favorite is when I can’t find them within 2 minutes of coming down to fix a vague computer problem. So I’m poking around for about 15 minutes trying to figure out what’s wrong, and then they come back and say, “You still haven’t fixed it?” It’s only been 15 minutes!
I’d estimate that about a quarter of our tickets say “my machine is disabled, call me,” without checking to see if our ticketing system has successfully pulled their phone number in, which it does about half of the time.
What is the reason for this?
We don’t use AD to manage contact information; instead, we use a spreadsheet.
I gave them a pass because they consistently submit tickets about the same issue, and it’s a sensitive system, so I couldn’t sit there and say, “Please explain the issue,” then wait days for them to react.
That’s something I’ve tried before and it doesn’t work.
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I have a user whose machine needs to be replaced, and both are running Windows XP. PGP Freeware V6.5 was installed on the old machine, which I understand is no longer usable. We’re ready to upgrade to the latest Symantec security product, but we’d like to keep the current keys if at all possible.
We are establishing a new business, BNET, with new AD, PGP Universal, and Exchange, but they will continue to use ANET View clients for a few months.
I’ve tried using PGP Desktop from both ANET and BNET and cross-loading private keys, but I can’t get them to function on the same machine with two separate Oultook profiles to the respective mail systems.
When I use the BNET PGP Desktop to decrypt an ANET e-mail with the ANET Private key loaded and implicitly trusted, the pass for ANET’s private key will not be accepted.
PGP only asked for the pass once in previous versions, 10.2, when you didn’t need to open encrypted files or folders encrypted in with the netshare choice. If you don’t write the pass in the new version, PGP will ask for the pass for any encrypted item, so not writing the pass is a pain.